FAQ's - Andi's Skihotel from A - Z
- 70's ROOM
Listen to good oldies & chart music from the 70´s. Have a good drink & snack whilst enjoying the amazing mountain view.
- ARRIVAL AND DEPARTURE
We ask that you plan arriving between 1 and 9 p.m. Please check out of your room by 10:30 a.m.
- BABY CRIB
The hotel provides a baby crib Euro 15,- per day
Directly in the village are branches of the Raiffeisenbank, the next ATM is located in the main branch of the Skiworld or the Freudenhaus.
Relax and unwind, everything is possible in the neighboring beautysalons: "Elysium Beauty", "Salon Struwelgitte" or "Haarscharf bei Martina"
You will receive a free bathrobe and slippers. Just ask at Check-In if you need one.
You can enjoy breakfast with us from 7:30 until 10 a.m.
Also the little ones are welcome with us. For price information please refer to the price list.
- CREDIT CARDS
We request that you pay either with your EC- or debit card, though of course we do also accept MasterCard and Visa.
In the case of a fixed reservation, we charge the entire room rate for late arrival or early departure.
In addition, the "General Terms and Conditions of the Hotel Industry"
In our 70's room we offer small snacks such as sandwiches, pizza, toast, soups. There are many restaurants close by.
Drinks can be purchased at our hotel bar. Food and drinks you bring with you are only permitted up in your hotel room.
Dogs only by prior arrangement.
- EATING OUT IN THE EVENING
If you decide to go out in the evening, please take your room keycard with you: For security, the hotel doors are locked after 9 p.m.
- GAS STATION
The closest petrol stations are in Radstadt (about 20km) and Tweng (about 8km)
Our underground car park is available for Euro 8, - per car / day.
Games are available in the restaurant for you to borrow. Please be sure to return them complete.
- HOTEL BILL
We ask you to pay your hotel bill by 17.30 on the evening before your departure. This saves you longer waiting times on the day of your departure.
You enjoy free Internet access in the entire bar and reception areas as well as in your room.
- KRALLINGER SKI SCHOOL
Our own ski school here at the hotel. Bookings can be made at the reception desk. www.skischule-krallinger.at
- LIFT TICKETS
Available at the Plattenkarbahn or the Gamsleiten valley station.
- MOBILE PHONE USE AT THE HOTEL
We kindly request that you do not make phone calls in the restaurant or wellness areas.
- MASSAGE & BEAUTY
In the "Massage-Fachinstitut Christian Mayrhofer" or at "Beauty Farm Elysium"
- MESSAGES AND POST
Any post you receive will be held for you at the reception. Messages will be reported to you directly.
A complete overview of all news can be found at www.obertauern.com
Medications can be obtained from the practice of Dr. Aufmesser on the pass heights (phone: +43 6456 7298).
- POST OFFICE
You can find a postal partner directly in the tourist office of Obertauern, but if you have already postponed your postcards or letters, we will gladly send them to the post office.
- PARKING SPOT
Directly in front of the doorstep, free parking is available
If you have urgent business matters to take care of, we will be glad to assist. Please come to the reception desk if you need to copy anything.
- ROOM KEYCARD
Please return your room card at the reception before your departure! In case of loss, we will charge Euro 10, - per card and ask for immediate notification. The safety of our guests is important!
- SERVICE STATION
Service station of various car manufactures are available in Mauterndorf and Radstadt, the best is to ask at the reception.
- SUITCASE STORAGE UPON ARRIVAL AND DEPARTURE
We would be happy to keep your suitcases safe in our luggage storage room.
- SKI RENTALS
More information and vouchers can be obtained directly at the reception
- SKI AND BOOT ROOM
Entrance with your room keycard. Please make sure that you don´t mix up your boots with other guests during your holiday and also at your departure.
- TAXES tax charge Euro 1.- per day -starts from 16 years - not included in the room price
- TRAVEL INSURANCE
We recommend you to take out a travel cancellation insurance.
If you are traveling by bus, train or plane, we recommend you to book a relaxing transfer.
We also do our bit to protect and preserve the environment as much as we can, avoiding doing unnecessary laundry when possible. Decide for yourself; towels left in the bath or shower mean "Please change", while towels on the rail mean: you want to use them again. Sauna towels can be found in our wellness area.
Your phone calls are billed via the hotel bill. Our telephone number from Austria: 06456 7303
Our telephone number from abroad: 0043 6456 7303
Our fax number from Austria: 06456 7303 4
Our fax number from abroad: 0043 6456 7303 4
Money and jewelry can be stored free of charge in the safe located at the reception. If you decide to keep valuables in your room safe, liability is limited.
- WELLNESS AREA
Our wellness area is located on the 1st floor and is open for you to enjoy free of charge from 3 to 8 p.m. Towels are provided. This area is a designated quiet & relaxation zone!
You find the latest forecast at the reception.
- IN THE END
We would be happy if you take the time to summarize your impressions and give us a Feedback.